Returns & Exchanges

RETURNS


We accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for either a refund, store credit, or a one time exchange. All return requests must be made within 14 days after the date of delivery. The refund, store credit, or exchange will be processed within 14 business days from the date of the returned package. We can only process a refund back to the original payment method and we do not refund any shipping fees, as you will be responsible for the costs of returning the goods. The request for a refund or exchange will be processed once the warehouse confirms receipt and handling of the returned item.

Damaged Goods

If goods are faulty, we will assist you with free replacement and no need for a return. Once we receive your message via our Contact Form, we will assist you with a free replacement. 

How To Return An Item

  1. Request a return or exchange by visiting our Contact Form.
  2. You will receive an email containing detailed instructions on how to return your item(s) based on your location.
  3. Securely package the relevant item(s) and send them to us as per the provided instructions.
  4. Once we receive your return, we will process it within 14 business days. The refund will exclude any delivery costs incurred.

For your protection, we recommend using a special or tracked delivery service.


EXCHANGES

When initiating an exchange, our return's policy applies to the return of the goods. Once we receive the order at our warehouse, we will ship the exchanges. Please go to our Contact Form to request an exchange.  

If you are exchanging your item for a product of greater value, you will be required to pay additional fees to cover the cost of the new item. If you want a product at a lower value, we will refund the difference.